Sibahle Hlongwana

Dedicated and detail-oriented Medical Administrator with over five years of experience in healthcare administration within medical centre environments. Highly skilled in patient admissions, PMB registration, medical billing, medical aid liaison, and hospital bed bookings. Known for strong organisational skills, professionalism, and a patient-focused approach that supports efficient clinical operations and high-quality healthcare service delivery.

Administrator - Oddsey Medical Centre

(2022-01 - 2024-12)

• Typing medical reports and referral letters
• Managing patient billing and medical aid claims
• Liaising with medical aids regarding benefits and authorisations
• Handling incoming calls, emails, and switchboard duties
• Scheduling appointments and managing patient flow
• PMB registration and follow-ups
• Coordinating with other administrative staff
• Hospital bed bookings and patient admissions
• Ensuring accurate record keeping and filing

Medical Administrator - Durban Medical Centre

(2020-01 - 2022-12)

• Welcoming and registering patients professionally
• Handling PMB registrations
• Managing incoming calls and emails
• Typing medical reports and documentation
• Hospital bed bookings and coordination
• Liaising with medical aids for authorisations and queries
• Medical billing and claims processing
• Maintaining accurate patient records and confidentiality

Bachelor of Commerce - Supply Chain and Operations Management - University of South Africa (UNISA)

Higher Certificate - Economics and Management Sciences - University of South Africa (UNISA) (2024-12)

National Senior Certificate - Grade 12 - Mnyakanya High School (2013-12)