Quality Controller - Praga Technical
(2012-01 - 2017-12)
- Inspection and Testing - check raw materials and finished product against specs, drawing, or checklist and document results pass, fail or rework.
- Documentation and Compliance - keep inspection records, report no-conformances and help file corrective action report. Comply with customer specifications
- Defects Control - identify root causes of defects and flag them to production Supervisors. Identify and quarantine rejected items to prevent then reaching customers. Track defect trends and suggest process improvement.
- Process Monitoring - do routine checks on production lines or work sites. Verify that the equipment is calibrated and operators follow SOPs. Audit workstations for safety and quality compliance.
- Communications and Reporting - report, daily and weekly quality metrics to quality Team Leader or Quality technician. Train staff on quality standards.
Quality Team leader / Quality Process coach - Praga Technical
(2017-01 - 2024-12)
- Team leading and Training - Supervise Quality inspector and Production team, train new staff on inspection method, tools and SOPs. Schedule inspections and assign tast based on production priorities. Haddle performance issues and coach inspectors.
- Process and standards control - ensure that the team follows ISO or company quality standards. Monitor production line in real time and stop the line if defect spike. Review and update work instruction, checklist and quality procedures.
- Data, reporting and compliance - review inspection reports, rejects logs and non conformance records daily. Compile quality metrics and defect rate, pass rate, rework rate and audit findings. Prepare for internal and external audit ISO, Customer or regulatory.
- Problem solving and Improvement - Investigate root causes of major defects or Customer complaints. Lead small improvement projects, 5s, reduction of reworks and calibration control. Verify that corrective action from Audit/ CARs are actually implemented.
- Interface and Communication - communicate with suppliers if incoming material fail inspection. Escalate serious issues to the quality Manager and Plant management.
- Customer responsiveness - handle and manage customer complaints to avoid escalation and QR penalties. Protect customer line to avoid recurring issues. Represent supplier during PIC room and scrap review meetings. Conduct approved repair on effective units to prevent cost of charge backs.
Quality inspector - Yanfeng interior
(2024-01 - 2025-12)
- Inspecting incoming and outgoing products
- Keeping inspections records
- Reporting and identify non-conformance
- Defects Control, tag and quarantine rejected items
- Do routine checks on production lines
- Inspected for dimensions, surface finish and welding quality
- Use tools to like, caliper, gauge and vainer to measure
- Report daily and weekly metrics to quality Team Leader
- Veriry that equipment is calibrated
- Ensure that the parts are packed in correct stillages and labeled correctly
- Track defect trends and create one point lesson or quality arlet
Outpatient Department Clerk - Tinshwalo Hospital
(2009-01 - 2010-12)
- Patient registration and record - registering new patients and update files for returning patients. Capturing personal details, medical aid info and contact details. Open and retrieve patients folder/files for doctor and nurse. Issue patients numbers and ensure folder are complete before sending to OPD.
- Appointment and Queue Management - book appointment for follow up visits or referrals. Manage patients queue, call patients in order and haddle Work-ins. Direct patients to the correct clinics, nurse or doctor within OPD.
- Billing and Payment - check medical aid details and obtain authorization if needed. Process payment for private patients and issue receipts. Complete billing form and ensure charges are captured.
- Referrals and Documentation - process referrals to other departments, hospitals or specialist. Photocopy and file supporting documents, IDs, Medical aid cards and referrals letter. Prepare files for discharge or transfer.
- Communication and Admin - answer phone calls and queries from patients and other departments. Laise with nurses, doctors and other admin staff to keep patients flows smoothly. Maintain confidential and follow POPIA/HIPAA regulations. Update daily stats, number of patients seen, no shows ect.
