Senior Investment Migration Caseworker at Sable International (2024-04 – Present)
- Manage complex immigration cases from initiation to resolution, ensuring timely, accurate, and favourable outcomes.
- Stay up to date on immigration law changes and regulatory compliance, ensuring all processes and client advisories align with current legal standards.
- Mentor junior team members, providing guidance, and fostering their professional growth and development.
- Prepare, review, and maintain legal documents, reports, and correspondence related to residency, and citizenship applications.
- Liaise with government authorities, legal entities, and other stakeholders on behalf of clients.
Investment Migration Caseworker at Sable International (2022-01 – 2024-03)
- Assisted with investment migration inquiries via phone and email.
- Directed queries to appropriate teams for timely follow-up.
- Supported clients in completing applications for immigration authorities with accuracy.
- Facilitated communication between clients and stakeholders, including legal teams and government departments.
- Coordinated travel arrangements and hotel bookings for senior directors involved in operations.
Client Administrator at Sable International (2020-08 – 2021-12)
- Facilitated inbound client communications to ensure timely and accurate responses.
- Coordinated courier services for client documentation and internal needs.
- Updated client records by managing workflows and data entries effectively.
Front Office Administrator at Belmond Mount Nelson Hotel (2019-09 – 2020-07)
- Standardised department filing system to enhance efficiency and workflow accuracy.
- Created spreadsheets and digitised documents to maintain electronic filing systems supporting team operations.
- Managed high-volume switchboard for incoming and outgoing calls ensuring prompt and professional communication.