Silas Msini

I am a Psychology Honours graduate and HR professional with a strong commitment to fostering human potential through evidence-based practice and compassionate people management. My experience spans recruitment, employee engagement, training coordination, and data administration, where I consistently apply behavioural insights to strengthen workplace culture and performance. Skilled in conflict resolution, compliance, and onboarding, I combine analytical rigour with empathy to deliver meaningful impact.

I thrive in roles that balance strategic HR practice with human connection, creating inclusive environments where employees feel valued and empowered.

Data Administrator at CIO BPO-Flexzo Teach AI (2026-02 – 2026-07)

• Managed and safeguarded CRM data to ensure accuracy, integrity, and security across recruitment and school partnership operations.
• Oversaw database performance, user support, and workflow optimisation to enable reliable access to information for decision-making.
• Collaborated with cross-functional teams to streamline reporting processes and enhance system reliability.
• Supported compliance with data governance standards and contributed to the design of efficient data structures.
• Played a key role in strengthening operational efficiency and enabling Flexzo Teach AI to deliver consistent value to partners and clients.

Junior People's operations Specialist (Mentored Role) at FedEx Express South Africa (pty) LTD (2024-11 – 2025-10)

• Recruitment and onboarding
• New hire training coordination
• Conflict resolution support
• Performance review assistance
• Payroll and leave tracking
• Benefits administration
• Labour law compliance
• Employee engagement initiatives
• HR reporting and metrics
• YES Programme participation
• Employee file management
• HR system data entry and updates
• Support for disciplinary procedures
• Coordination of internal communications
• Assistance with HR audits and compliance checks
• Scheduling interviews and meetings
• Responding to employee queries
• Supporting wellness and diversity initiatives

Electoral Officer at The Electoral Commission of South Africa (2024-05 – 2024-05)

• Organizing and overseeing the electoral process during elections.
• Ensuring compliance with electoral laws and regulations.
• Registering voters and maintaining accurate voter rolls.
• Setting up polling stations and ensuring they are accessible and equipped with necessary materials.
• Supervising polling station staff and volunteers.
• Providing information and assistance to voters regarding the voting process.
• Overseeing the counting of votes and ensuring accuracy in tallying results.
• Handling any disputes or issues that may arise during the voting process.
• Maintaining transparency and integrity throughout the electoral process.
• Collaborating with other election officials and authorities to ensure smooth conduct of elections

Tutor at University of the Witwatersrand (2022-02 – 2022-12)

• Clarifying concepts: Explaining complex psychological theories and concepts in a clear and understandable manner.
• Providing study strategies: Helping students develop effective study habits and techniques tailored to psychology coursework.
• Reviewing materials: Going over textbooks, lecture notes, and supplementary materials to reinforce understanding.
• Assisting with assignments: Offering guidance on research papers, essays, and other assignments related to psychology topics.
• Facilitating discussions: Engaging students in discussions to explore psychological theories, case studies, and real-world applications.
• Addressing individual needs: Tailoring tutoring sessions to meet the unique learning styles and needs of each student.
• Keeping up-to-date: Staying informed about current trends, research, and developments in the field of psychology to provide relevant and accurate information to students.
• Supporting overall academic success: Assisting students in developing skills such as time management, organization, and critical thinking that are essential for success in psychology courses.

Instructor at The Star Academy for Autism (2022-01 – 2022-05)

• Offered highly specialized tutoring services focusing on Applied Behavior Analysis (ABA) principles.
• Trained and experienced in implementing ABA techniques for children with diverse learning needs.
• Developed customized, evidence-based treatment plans utilizing the Skills Developmental Curriculum.
• Created individualized programs tailored to the unique requirements of each child.
• Implemented comprehensive curriculum covering various areas of development.
• Led a team to track results and achieve meaningful skill acquisition for each child.
• Provided guidance and support to each child's team in implementing the curriculum effectively.

Administrator at Dr Fundi Dental Surgeon (2022-06 – 2022-11)

• Tracking inventory
• Ordering supplies
• Paying vendors
• Collecting accounts receivable and resolving credit and other disputes.
• Corporate Compliance and Transactions
• Company Secretarial Management

BA Honours in Psychology – University of the Witwatersrand (2023)

Bachelor of Social Sciences in Psychology and Sociology – University of the Free State (2021)

Matric – Marial Louw High School (2015)