Silindile Nonhlanhla

I am an accountable, innovative, reliable, and honest person. I am a team player, who is dedicated and committed to achieving great results and meeting strict deadlines. As I am a goal oriented person, I am willing to explore the work avenues that will give me the necessary and required work experience, together with my previously acquired knowledge, to make a positive impact on the organization for which I work with.

Bakery Assistant - Shoprite

(2022-10 - 2024-08)

• Maintain a clean and organized work area throughout the shift
• Assist customers with their orders in a friendly and efficient manner
• Bake cakes, pies, cookies and other pastries according to recipes and specifications
• Bake an average of 200 breads per day
• Decorate cakes and other desserts using various icing techniques
• Maintain inventory of baking supplies and placed orders when necessary

Cashier - Shoprite

(2022-10 - 2024-08)

• Processing cash, debit, credit and check transaction using a cash register or other point-of-sale system
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash Drawer and request additional change
• resolve customer complaints and handling queries
• Maintain clean and tidy checkout area
• Scan and bag items accurately and efficiently

Bakery Assistant - Shoprite

(2022-10 - 2024-08)

• Packing customers purchase into shopping bags
• Ensuring items are packed correctly and securely
• Maintaining a clean and organized packing area
• Assisting with stock replenishment and back shopping
• Providing excellent customer service

Front-End Controller (Trainee) - Shoprite

(2019-07 - 2022-10)

Reason for leaving: Promoted

• Following standard operating procedures (SOP) for all daily store functions including daily cash management, payroll processing, scheduling, store expense tracking and IT help desk
• Responsible for the day-to-day operations of the stores front end, which includes the sales floor, cashier and customer service
• Responsible for communicating customer inventory needs to the back-end controller
• Ensure that products are stocked, store displays are appealing and that front end team members are providing Satisfactory customer service

Till Packer - Boxer Superstore

(2016-01 - 2016-12)

Reason for leaving: End of contract

• Serve customers with friendliness, honesty, accuracy, politeness and courteousness
• Packing of all items purchased by customer's daily
• Checking of prices on items not marked as per instruction
• Returning products not purchased by customers, back to the shelves
• Return all baskets to its correct place
• Assisting in other departments in the shop where necessary
• Cleaning of tills and working areas on a daily bass

Grade 12 - Mangwazana High School (2011 - 2011)

N4 Certificate in Human Resources Management - Human Resources Management - Ethekwini TVET College (2012 - 2012)

Certificate: Security Officer - Security - Henopro Security Trust (2025 - 2025)