Simangaliso Siya Mk

Hands-on Supply Chain Co-ordinator with experience in transport planning, outbound delivery operations, and distribution coordination within FMCG and manufacturing environments. Experienced in working with transporters, warehouses, planning teams, and customers to ensure deliveries are completed on time and operational and customer queries are resolved quickly. Strong in ERP systems and Excel-based reporting, transport documentation, and day-to-day logistics coordination.

Logistics Coordinator - SIGNAL HILL PRODUCTS

(2024-03)

• Coordinate and manage daily distribution and customer/DC loads in alignment with production and planning requirements.
• Act as a key operational interface between Liquor Runners (3PL), warehouses, planning teams, and customers to ensure service delivery standards are met.
• Monitor shipment progress, update ETAs, and proactively communicate delays, risks, and corrective actions to internal and external stakeholders.
• Escalate supplier performance issues and follow up on delivery issues and work with transporters to improve service levels.
• Support customer service excellence by resolving delivery queries, shortages, returns, and urgent escalations.
• Maintain accurate shipment records, purchase orders, delivery confirmations, and inventory movements.
• Coordinate collection and return of empties and manage reverse logistics flows.
• Support logistics reporting and identify recurring operational bottlenecks for continuous improvement.
• Handle direct and group account customers, including Massmart, Shoprite, Woolworths, and Takealot.
• Improved OTIF performance through proactive supplier follow-ups and issue escalation.
• Strengthened working relationships with Liquor Runners and internal stakeholders.
• Successfully stood in for the Distribution Supervisor and Primary Distribution Logistics Expeditor when required.

Supply Chain Planner / Industrial Engineer Intern - SIGNAL HILL PRODUCTS

(2024-07 - 2025-03)

• Planned and executed primary distribution loads, including creation of SCTs and coordination of delivery numbers.
• Managed and expedited Strongbow primary and direct shipments in collaboration with Heineken and Liquor Runners.
• Ensured timely receipting of loads to maintain planning grid integrity and stock visibility.
• Conducted purchase order reconciliations and resolved Accounts Payable and inventory discrepancies.
• Managed reverse logistics processes, including RANs and customer returns.
• Ensured PODs and delivery documentation were received, verified, and filed accurately.
• Provided daily shipment status updates to planning and sales teams.
• Improved on-time receipt of Strongbow loads from 55% to 95%, significantly reducing backlogs during peak demand.
• Streamlined supplier communication, reducing shipment delays and escalations.
• Recognised for strong stakeholder engagement and rapid resolution of customer and sales queries.

Data analytics - Bright Learn

Advanced Diploma - Industrial Engineering - University of South Africa (UNISA)

Diploma - Industrial Engineering - University of South Africa (UNISA) (2025)

Matric - Dinoto Technical Secondary School (2015)