Cashier - Pick n Pay
(2022-03 - 2022-10)
- Maintain clean and tidy checkout.
- Greet customers with friendly smile.
- Balancing Cash register
- Resolve customer complaints.
- Processing returns
Sales Agent - Credico SA
(2022-11 - 2023-10)
- Assisting customers for opening Ackerman's account card.
- Assisting customers to apply Capfin loans.
- Assisting customers with cellphone Insurance
- Assisting customers with Hollard Insurance
Sales Agent - Tenacity Financial Services
(2023-11)
- Managing substantial amounts of inbound calls in a timely manner.
- Provide accurate, satisfactory answers to customer queries and concerns.
- Providing customers with information on the products or services
- Build sustainable relationships and engage customers by taking the extra mile.
- De-escalate situations involving dissatisfied customers, offering patient assistance and support.
- Document management via multiple processing channels
- To action administrative requirements related to customer account.
Additional Department Experience - Tenacity Financial Services
- Assisting in document vetting for the past 2 Years, Ensuring the documents are correctly reviewed and processed.
- Currently assisting in Collections CD-1 department, Supporting collections processes and customer account follow-up.
- Recently began training and assisting Claims department, handling procedures and customer support.
