Simone Moses

Experienced hospitality professional with a strong background in managing front-of-house operations, ensuring exceptional customer service and smooth daily functioning. Proven ability to lead teams effectively, maintaining high standards of service in fast-paced environments.

Front of House Supervisor and barista - Bloem Restaurant (Paul Cluver Wines) - Grabouw

(2024-10)

Front of House Supervisor ensuring Restaurant is clean and daily service is excellent.

• Train waitress
• Brief before service starts
• Cash up
• Make sure bar is sorted
• Toilets clean
• Satisfy guests
• Ensure timely service
• Inform about menu specials menu changes
• Make sure floor plan is accurate
• Barista make coffee, tea, hot chocolate etc

Head waitress and barista - The Restaurant at Paul Cluver Wines - Grabouw

(2021-01 - 2024-09)

Started working under new management but the same Estate same building, took care of front of house duties and waiters, coffee was also backup job.

Head waitress and barista - Salt at Paul Cluver Wines - Grabouw

(2015-09 - 2019-03)

Worked as a waitress and later on head waitress until retrenched because of covid pandemic and barista skills was backup job.

Matric - De Rust Futura Academy (1997-01 - 2010-12)