Simone Moses
Front of House Supervisor
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About
Experienced hospitality professional with a strong background in managing front-of-house operations, ensuring exceptional customer service and smooth daily functioning. Proven ability to lead teams effectively, maintaining high standards of service in fast-paced environments.
Experience
Front of House Supervisor and barista - Bloem Restaurant (Paul Cluver Wines) - Grabouw
(2024-10)
Front of House Supervisor ensuring Restaurant is clean and daily service is excellent.
- Train waitress
- Brief before service starts
- Cash up
- Make sure bar is sorted
- Toilets clean
- Satisfy guests
- Ensure timely service
- Inform about menu specials menu changes
- Make sure floor plan is accurate
- Barista make coffee, tea, hot chocolate etc
Head waitress and barista - The Restaurant at Paul Cluver Wines - Grabouw
(2021-01 - 2024-09)
Started working under new management but the same Estate same building, took care of front of house duties and waiters, coffee was also backup job.
Head waitress and barista - Salt at Paul Cluver Wines - Grabouw
(2015-09 - 2019-03)
Worked as a waitress and later on head waitress until retrenched because of covid pandemic and barista skills was backup job.
Education
Matric - De Rust Futura Academy (1997-01 - 2010-12)
