Simphiwe Nkambule
Specialist Wellness Counsellor (ASCHP Registered)
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About
ASCHP-registered Specialist Wellness Counsellor with over six years of progressive experience in employee wellness, Employee Assistance Programmes (EAP), clinical quality assurance, psychosocial support, workplace wellbeing and HR governance. Experienced in clinical governance, quality assurance, confidential case management, stakeholder collaboration and continuous improvement.
Experience
Quality Control Agent – Clinical Quality Assurance - Company Wellness Solutions
(2022-04)
- Conduct quality assurance reviews of EAP counselling services
- Evaluate documentation
- Monitor compliance
- Analyse service trends
- Prepare quality reports
- Collaborate with HR and counsellors
- Maintain confidentiality
- Support continuous improvement and audit readiness
COVID-19 Divisional Manager - Company Wellness Solutions
(2020 - 2022)
Managed multidisciplinary operational teams, coordinated employee support services, monitored performance and ensured compliance.
COVID-19 Call Centre Agent - Company Wellness Solutions
(2020 - 2020)
Provided employee support and managed confidential information.
Specialist Wellness Counsellor - Khakhazi Counselling & Care
(2024)
Part-time position providing counselling, psychosocial assessments and evidence-based interventions.
Psychological First Aid Practitioner - Youth Lab
(2020 - 2023)
Volunteer position.
Volunteer Wellness Counsellor - Footprints Foundation
Education
BA Honours - Psychology - UNISA
BA - Psychology - UNISA
Higher Certificate - Human Resource Management - UNISA
Short Course - Global Citizenship - Stellenbosch University (2025 - 2025)
