Simphiwe Sim

A dedicated and persuasive professional with a strong background in retail operations and management. Proven track record of delivering excellent customer service within high-volume environments including Shoprite Checkers, Verimark, and Builders Warehouse. Committed to accuracy, professional ethics, and adding significant value to a team-oriented retail or healthcare environment.

Store Manager at VPS (2024-01 – Present)

• Oversee the operation of pain protection film and installation
• Communication to assist customers with product selection
• Manage stock and promotional displays to drive sales and brand awareness
• Growing business in sales growth

Store Manager at Verimark (Builders/Makro) (2019-01 – 2024-12)

• Oversee daily retail operations and ensure high standards of customer interaction
• Manage stock and promotional displays to drive sales and brand awareness
• Utilize persuasive communication to assist customers with product selection and demonstrations

Non-Food General Assistant at Checkers Hyper, Centurion (2016-01 – 2019-12)

• Provided essential support in the non-food department, ensuring customer inquiries were handled professionally
• Maintained floor standards and assisted with inventory and general retail operations

Retail Student at Shoprite Checkers

Training Period

• Completed practical retail training focused on wholesale and retail operations
• Gained foundational skills in customer service, point-of-sale, and inventory management

Occupational Certificate in Running a Small Business – Shoprite Checkers Development Trust (SCDT) & Omni HR Consulting (2017-12)

National Senior Certificate in Grade 12 – DSDC High School (2015-12)