Sinalo Gogotya

Dedicated Retail Sales Assistant with 3 years of experience. Expert in customer service, product knowledge, and POS systems. Committed to providing excellent shopping experiences and support.

Retail Sales Assistant at Foschini tfg group (2022-12 – 2025-05)

• Responsible for accurately processing customer transactions
• Handling payments via cash, card, and other methods
• Providing excellent customer service in a fast-paced retail environment
• Operating a Point of Sale (POS) system
• Maintaining a clean and organized workstation
• Resolving customer inquiries and issues
• Balancing the cash drawer at the end of the shift
• Assisting with tasks like stocking shelves
• Promoting store policies and loyalty programs

Retail Sales Assistant at Brasnthings (2025-09 – Present)

Working as a flexi. Working only Mondays, so which means I am a casual sales assistant. At Bras N Things as a casual sales assistant role I am characterized by flexible hours, focusing on customer service, bra fitting, and stock maintenance during busy periods, delivering personalized customer experiences.

• Driving store sales by providing excellent customer service
• Greeting customers
• Offering product knowledge
• Processing transactions
• Maintaining store appearance
• Managing inventory
• Resolving customer complaints to ensure a positive shopping experience
• Upselling
• Operating POS systems
• Restocking merchandise
• Visual merchandise every Mondays
• Making sure as a team we are making money for example ATV, UPT and loyalties must be up all day
• Achieving daily targets as well as weekly targets in order for us to achieve quarter and Monthly

NCV Level 4 in Transport and logistics – College of Cape Town (2020-01 – 2022-11)