Sindiswa Dube

Highly motivated and detail-oriented professional with experience in administration, operations, hotel management, and financial processes. Skilled in managing administrative tasks, maintaining accurate records, coordinating daily operations, and working efficiently in fast-paced environments. I possess strong organisational and communication skills, with the ability to build positive working relationships with colleagues and clients alike.

Hotel Manager at Ekhaya Boutique (Present)

• Front Desk Operations and Guest Relations: Managed front desk operations, ensuring seamless check-in and check-out processes, addressing guest inquiries, and resolving issues promptly to ensure exceptional guest satisfaction.
• Hotel Administration and Coordination: Coordinated with various departments, managed administrative tasks, and maintained accurate records, ensuring smooth hotel operations and high occupancy rates.
• Customer Service and Issue Resolution: Provided exceptional customer service, addressing guest concerns, and resolving issues efficiently to drive guest loyalty and positive reviews.
• Operational Management and Team Leadership: Assisted in overseeing daily hotel operations, supervised staff, and ensured adherence to hotel policies and procedures, maintaining high standards of service and cleanliness.

Diploma in Management Accounting – Durban University of Technology (2026-06)

National Senior Certificate – Adams College (2020)