Sinethemba Falangile

To secure a role in a dynamic and demanding setting that values my skills and experience, empowering me to deliver substantial contributions..

General school Assistant at Department Of Basic Education(Floradale Primary School) (2020-12 – 2021-04)

• Cleaned classrooms and school premises; ensured facilities were neat and tidy
• Screened learners, staff, and visitors in line with safety procedures
• Unpacked, stored, and distributed supplies according to safe work standards
• Assisted with school stocktakes and inventory control
• Fixed contract

Student Enrollment Agent at IQ Academy (2016-07 – 2018-09)

• Employ /call centre/ sales skills and academic and product knowledge to ensure successful enrolments.
• Employ sales skills, academic and product knowledge to ensure students are informed (processes and procedures, product and product benefits), motivated and assisted.
• Through call interaction, promote and reinforce academic submissions and the value of a good education.
• Educate students on products and services and why it is important to continue with their education.
• Updating student’s information on IT systems.
• Source referrals.
• Answer all product related questions clearly, and professionally.
• Guiding marketing by aligning the outcome of the call to the correct call result, sourcing referrals.

Grade 12 – Mida School (2008)

N4 in Communication Information Processing Office Practice Public Administration – King Hintsa Tvet College (2024-06)

N5 in Communication Information Processing Office Practice Public Relations – King Hintsa TVET College (2024-12)

N6 in Communication Information Processing Office Practice Public Relations (incomplete) – King Hintsa TVET College (2025-06)