Sinethemba Mbatha
IT Support | Software Developer | ICT Graduate
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About
ICT graduate with a Diploma in Applications Development (Durban University of Technology) and solid foundational knowledge of IT systems, software and hardware. Built and deployed three full-stack web applications on Microsoft Azure, demonstrating strong problem-solving, technical troubleshooting and system management skills. Experienced in setting up and configuring software environments, managing system updates and providing technical guidance to non-technical users.
Proficient in Windows, Office 365, C#, Python and SQL, with a willingness to learn and a track record of picking up new technologies independently.
Experience
Cash Office Clerk - Checkers, Hillcrest - Hillcrest
(2025-03)
- Reconcile daily cash-ups across multiple tills ensuring financial accuracy and compliance
- Secure handling of cash, vouchers and sensitive financial records
- Generate and audit daily financial reports while managing switchboard operations
Cashier - Checkers, Hillcrest - Hillcrest
(2021-01 - 2025-03)
- Operated POS systems accurately for cash, card and cheque transactions
- Resolved customer complaints and improved service delivery in collaboration with shift managers
- Addressed customer inquiries and recommended products to enhance satisfaction
Education
Diploma in ICT: Applications Development - Applications Development - Durban University of Technology (2017-01 - 2019-12)
Certificate in Data Analytics - Data Analytics - EBL Institute (2026-04)
National Senior Certificate - General Education - Wyebank Secondary School (2015-01 - 2015-12)
