Trainee Executive Director - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal
(2016-10)
- Participated in the preparation and evaluation of annual financial statements, identifying budget variances and reporting on financial gaps to executive leadership
- Contributed to the development of the company's strategic plan, supporting goal alignment across departments and driving focus on organisational KPIs
- Coordinated the cascading of company KPIs to operational levels, ensuring departmental activities aligned with overarching business objectives
- Managed stakeholder identification and engagement processes, documenting requirements and ensuring organisational commitments were tracked and met
- Drafted and maintained executive-level administrative reports, presentations, and internal communications for board review
- Assisted in compiling meeting minutes, action registers, and follow-up documentation for executive committee meetings
- Conducted administrative support for strategic initiative tracking, including monitoring milestones, flagging delays, and maintaining progress records
- Liaised across departments to gather operational data for senior management reporting and decision-making
Junior Quality Assurance Manager - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal
(2016-10 - 2019-10)
- Managed and maintained comprehensive administrative filing systems for quality records, nonconformances, and audit documentation
- Compiled and submitted monthly trend reports to management, tracking KPIs for internal rejects, customer complaints, and corrective actions
- Coordinated staff onboarding administration including documentation, scheduling of induction training, and record-keeping
- Led a team of 9 quality assurers, overseeing work scheduling, performance monitoring, and administrative coordination
- Maintained controlled document systems, ensuring version control, document revision registers, and distribution records were up to date
- Liaised with production, supply chain, and logistics departments to coordinate information flow and resolve operational queries
- Administered new product industrialisation processes, maintaining project records from initiation through implementation
Acting Production Manager - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal
(2015-07 - 2016-10)
- Managed daily administrative reporting of production targets, submitting performance data to management for decision-making
- Implemented a paperless digital reporting system to improve traceability, accuracy, and efficiency of production records
- Administered workforce scheduling and coordination for a team of 84 employees, including leave records and daily operational planning
- Drafted and maintained standard operating procedures (SOPs) for production floor staff
- Managed procurement administration including ordering of PPE, stationery, and equipment, tracking supplier deliveries and expenditure
- Investigated and documented health and safety incidents, compiling formal reports and submitting findings to relevant stakeholders
- Coordinated cross-functional communication between quality, compliance, and logistics teams to maintain workflow and resolve operational issues
Quality Supervisor - Frey's Food Brands (Pty) Ltd - Cato Ridge, KwaZulu-Natal
(2015-02 - 2015-07)
- Maintained and administered the document control system including revision registers, implementation records, and training logs
- Coordinated export compliance documentation and certification processes, tracking requirements from initiation to implementation
- Liaised with management teams and regulatory bodies (State Veterinary) to collate and submit audit-related administrative documentation
- Monitored quality data and compiled compliance reports to facilitate preventative action by management
- Coordinated and scheduled staff training sessions, maintaining attendance registers and training records
Quality Assurance Manager - Spring Meadow Dairy - Nottingham Road, KwaZulu-Natal
(2019-10 - 2021-04)
- Maintained a comprehensive quality management system with full administrative oversight of documentation, audit schedules, and compliance records
- Compiled and presented monthly quality data reports to the management team, supporting executive-level decision-making
- Administered supplier quality assurance processes including specification documentation, compliance verification, and record archiving
- Coordinated internal and external audit scheduling, preparation, and follow-up documentation across FSSC and customer audits
- Managed customer complaint administration from receipt through investigation to formal written feedback and closure
- Developed and maintained all staff SOPs, ensuring documents were version-controlled and audit-ready
- Led a cross-functional team of 3 quality controllers, managing work assignments, records management, and skills development tracking
- Administered change management documentation and maintained corrective and preventive action registers
Food Safety Technician - Foodcorp Nelspruit - Nelspruit, Mpumalanga
(2014-04 - 2015-01)
- Maintained audit documentation, non-conformance logs, and hygiene monitoring records
- Coordinated food safety review meetings, compiled meeting minutes, and tracked action items through to closure
- Managed administrative records for a cleaning team of 14 members, including scheduling and task allocation
- Collated and reported compliance data to stakeholders, supporting system reviews and amendments
Real Estate Agent (Training) - Dormehl Phalane Real Estate - KwaZulu-Natal
(2023-07 - 2023-12)
- Managed client documentation administration including rental and sales agreements, background checks, and POPI-compliant archiving of personal information
- Coordinated viewings and appointments, maintaining schedules and client communication records
- Administered property advertising across multiple platforms including Property24 and the company website
- Utilised specialist software (TPN, Virtual Agent) for administrative processing and tenant/buyer verification
- Produced photography and edited listings for advertising purposes, maintaining consistent brand standards
Real Estate Agent (Training) - Wakefields Real Estate - KwaZulu-Natal
(2022-08 - 2022-12)
- Administered client enquiries and maintained communication records for sales and rental prospects
- Coordinated property viewings and assisted with client documentation and correspondence
