Siphindile Ngema

As a recent graduate, I am seeking a role which allows me to continue learning and perfecting my skills as I provide high-quality work, and encourages me to flourish as a network technician.

Intern at Department of Education (2024-06-01 – 2026-05-31)

• Capture data from available records into the required formats
• Review and validate all data from records. Update registers & Statistics
• Keep and Maintain records & files. Microsoft office programs
• Maintain cleanliness in working stations

Education Assistant at Department of Education (2021-11-01 – 2022-08-31)

• Student enrollment capturing
• Daily students statistics
• Typing & printing of documents
• Sending & Recieving mails
• Invigilating when needed
• Recording marks on SA-SAMS
• Maintaining workstations

Patient Admin - In-service Trainee at Department of Health (2019-12-08 – 2021-03-31)

• Welcoming and assisting patients, visitors, and healthcare professionals
• Registering new patients and updating existing patient records
• Scheduling, confirming, and rescheduling appointments
• Managing patient admissions, transfers, and discharges
• Maintaining accurate and confidential patient files and medical records
• Capturing patient information on electronic healthcare systems
• Verifying medical aid/health insurance details and obtaining authorisations where required
• Handling telephone and email enquiries professionally
• Processing patient billing, payments, and receipts
• Coordinating communication between patients, doctors, nurses, and other healthcare staff
• Ensuring compliance with healthcare regulations and patient confidentiality policies
• Managing correspondence, reports, and other administrative documents
• Assisting with filing, scanning, photocopying, and general office administration
• Monitoring waiting areas and ensuring patients are attended to efficiently
• Preparing daily, weekly, and monthly administrative reports when required

Diploma in Public Management – Esayidi TVET College (2020-01-01 – 2020-12-31)

National Certificate (Vocational) Level 4 in Office Administration – Esayidi TVET College (2012-01-01 – 2012-12-31)