Cashier at Talladega Grilled (2026-01 – Present)
- Greet customers in a friendly and professional manner.
- Take customer orders accurately and input them into the point-of-sale (POS) system.
- Process cash, card, and mobile payment transactions.
- Issue receipts and provide correct change to customers.
- Answer customer questions about menu items, prices, promotions, and specials.
- Ensure orders are correctly communicated to the kitchen staff.
- Verify that customer orders are complete before handover.
- Handle customer complaints and resolve basic issues professionally.
- Maintain a clean and organized cashier station.
- Balance the cash register and reconcile sales at the end of each shift.
- Assist with opening and closing procedures.
Waitress at Kove Collection (2007-12 – 2018-12)
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses.
- Inform customers about the day's specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate
- Take accurate food and drinks orders.
- Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Communicate order details to the Kitchen Staff
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems
