Siphosihle Mamani

Motivated BCom student with experience in sales, customer service, and client relations. Strong communication and problem-solving skills with a proven ability to meet targets and work in fast-paced environments.

Sales Agent (2023-02 – 2024-01)

As an outbound call center agent, made calls to customers or potential customers. Main focus was sales, but can also include market research, customer service, and debt collection, use outbound marketing to generate leads.

• Combine marketing and sales to generate high-quality leads
• Understanding the audience before each call to avoid wasting people's time with small talk

Customer Assistant (2020-12 – 2022-11)

• Delivered exceptional, friendly service, resulting in high customer satisfaction ratings
• Processed cash and card payments accurately using POS systems, ensuring balanced tills
• Actively promoted products and special offers to customers, driving increased sales
• Handled customer inquiries, returns, and complaints promptly and professionally

Bachelor of Commerce in Finance and Accounting – Rosebank College (2024 – 2026)

Bachelor Pass – Our lady of Fatima Dominican Convent School (2015 – 2020)