Sisanda Mathangana

I am an approachable, motivated and confident person with the ability to work with people. I fully recognise the human and emotional aspects of teaching and learning. I possess strong social skills that enable me to be a strong relationship builder with peers, colleagues and third party stakeholders

Customer Service at Checkers (2022-05 – 2022-11)

Call Centre Agent at Nimble group (2023-11 – 2024-02)

• Achieve allocated collection and productivity targets
• Utilise effective communication and negotiation techniques for successful commitments to pay
• Navigate the collection systems successfully and ensure accurate information capture
• Track and report on key performance indicators, including calls made, productive hours, Right Party Contacts and fixed arrangement

Pastel Accounting (Sage) at Walter Sisulu University (2025-01 – Present)

• Capturing and processing financial transactions (invoices, receipts, journals)
• Performing bank reconciliations and maintaining accurate cash records
• Preparing and analysing trial balances and basic financial statements
• Assisting with month-end and year-end closing processes
• Maintaining general ledger and ensuring accurate account allocations
• Ensuring compliance with accounting principles and internal controls
• Strong attention to detail with a focus on accuracy and data integrity

Structured Query Language (SQL) at Walter Sisulu University (2025-01 – Present)

• Writing and executing queries to retrieve, filter, and analyse data
• Strong understanding of relational databases and table structures
• Creating and managing tables, views, and indexes
• Performing data manipulation
• Using JOINs to combine data from multiple tables
• Applying data integrity constraints
• Basic knowledge of database design and normalisation
• Experience with transaction control and ensuring data consistency
• Ability to generate reports and insights from datasets

Matric – Tswelopele Secondary School (2021)

Diploma in financial information systems in financial information systems – Walter Sisulu University (2025)