Sisanda Tshaya
Liquor Outlet manager
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About
I have 15 years senior retail management experience, and I hold a post graduate diploma in Human Resources Management.
Experience
Planning and directs the day-to-day operations of a retail store. Developing strategies to improve customer service, drive store sales, and increase profitability. Ensuring customer needs are met, complaints are resolved, and service is quick and efficient. Ensuring all products and displays are merchandised effectively to maximize sales and profitability. Forecasting staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. Lead and directs the work of others.
Education
Post Graduate Diploma in Human Resources Management – University of South Africa
