Sithembile Alexander

Experienced logistics and procurement professional with over 18 years of progressive experience in retail management, human resources, and supply chain operations. Proven track record in customer service, supplier relationship management, and team leadership across diverse retail environments.

Logistics and Driver at Isibindi Africa Lodges (Present)

• Transport guests, staff, and company goods safely and efficiently to designated locations.
• Conduct daily vehicle inspections and ensure vehicles are roadworthy and properly maintained.
• Coordinate the collection, loading, and delivery of stock, supplies, and equipment between lodges and suppliers.
• Maintain accurate vehicle logbooks, fuel records, and delivery documentation.
• Assist with inventory control, stock receiving, and warehouse organization.
• Support lodge operations by ensuring timely delivery of operational resources and guest requirements.

Human Resources Manager at New Day Consultants (2013-09 – 2020-02)

• Managed recruitment and selection processes for various client organizations
• Developed and implemented human resources policies and procedures
• Conducted employee training and development programs
• Handled employee relations and conflict resolution matters
• Maintained employee records and ensured compliance with labor regulations
• Provided HR advisory services to management and staff members

Perishable Supervisor at Pick and pay Eshowe (2012-07 – 2013-05)

• Supervised perishable goods departments including fresh produce and dairy
• Managed inventory control and stock rotation for perishable items
• Ensured compliance with food safety and hygiene standards
• Coordinated with suppliers for timely delivery of fresh products
• Trained and supervised departmental staff on product handling procedures
• Monitored product quality and implemented waste reduction strategies

Department Manager at Adams Spar Eshowe (2007-03 – 2012-06)

• Managed daily operations of assigned retail departments
• Supervised and trained departmental staff to achieve sales targets
• Implemented merchandising strategies and product displays
• Handled customer inquiries and resolved service-related issues
• Monitored department profitability and controlled operational costs
• Coordinated with suppliers and vendors for product procurement

Store Manager at Clothing junction - Eshowe (2005-02 – 2006-08)

• Oversaw overall store operations and daily management activities
• Managed staff scheduling and ensured adequate floor coverage
• Implemented sales strategies to achieve monthly and quarterly targets
• Handled customer complaints and ensured high service standards
• Managed store inventory and coordinated stock replenishment
• Prepared daily sales reports and maintained store records

Assistant Manager at Shoe Crazy (2002-01 – 2004-12)

• Assisted store manager in daily operational activities
• Supervised sales staff and provided customer service support
• Managed cash handling procedures and daily till reconciliation
• Maintained store appearance and product merchandising standards
• Handled inventory management and stock control procedures
• Supported staff training and development initiatives

Grade 12 – Sunnydale High School (1989 – 1993)