Sithembile Pearl

A flexible, punctual, and adaptable individual who navigates change with ease. My experience has cultivated strong communication skills, demonstrated when recruiting users for an application I was promoting. I am approachable, making it easy for people to connect with me at events.

Through this experience, my client service has improved and positively carried into my former field worker role. Precisely, I handled on-the-ground client engagement, data gathering, and service delivery, contributing to improved data accuracy and stronger client relationships. Additionally, with my contact centre role, I conducted outbound surveys, achieving high completion rates and providing insights that enhanced service quality.

I now seek to apply my client relations experience to build a career in client-focused roles as I am a quick adaptable learner eager to contribute to administrative efficiency and team success.

Field Worker - Plus 94 Researchers

(2025-02 - 2025-07)

Call Centre Agent - Plus 94 Researchers

(2025-08 - 2026-02)

Grade 12 - Matric - Vaal Christian School (2018 - 2023)