User Experience Designer at First National Bank (2022-04 – Present)
- Won the Innovators Award for developing a more engaging, user-friendly method of capturing customer interest—an approach that blended playful interaction with strategic UX thinking and significantly boosted user engagement.
- Led end-to-end design delivery, creating wireframes, interactive prototypes, and high-fidelity mockups in Sketch and Figma, ensuring seamless transitions from concept to polished product.
- Coached and mentored fellow designers, offering guidance on UX best practices, user-centric thinking, and design systems to elevate team capability and output.
- Partnered closely with back-end developers and cross-functional teams (PMs, stakeholders, QA) to ensure feasibility, refine technical flows, and deliver high-quality user experiences across multiple large-scale projects.
- Facilitated strategic discussions on user needs, feature prioritisation, and product direction, helping teams make informed decisions grounded in UX insights.
- Hosted UX workshops covering user journeys, persona development, use-case exploration, and solution-mapping to align teams on shared design goals.
- Supported user testing and usability studies, analysing behavioural insights and iterating designs to improve clarity, functionality, and overall usability.
- Conducted competitive research, identifying gaps, trends, strengths, and opportunities to inform product enhancements and future UX strategy.
- Presented design findings and product recommendations to business stakeholders, ensuring alignment and buy-in across departments.
- Delivered annual UX perspective and strategic outlook presentations, helping shape the product roadmap and long-term design vision.
Senior UI/ UX Designer at Digi Outsource (2016-11 – 2022-03)
- Developed creative, high-impact design solutions that increased engagement across digital content, campaigns, and branded experiences.
- Designed visual identities, websites, and brand elements for multiple online casino brands, ensuring consistency, clarity, and strong user appeal.
- Produced responsive promotional websites using HTML5, CSS3, and JavaScript, delivering fast, mobile-ready experiences aligned with marketing goals.
- Created banners, infographics, and social media artwork, optimising visual storytelling for various digital platforms.
- Delivered wireframes, prototypes, and high-fidelity UI designs in Adobe XD and Figma, ensuring smooth handovers to development and a refined user journey from concept to final output.
- Conducted desktop research and competitive analysis, contributing to information architecture decisions and helping shape product direction.
- Acted as a technical soundboard for front-end considerations, supporting the team with feasibility checks, implementation guidance, and best practices.
- Coached and supported fellow designers, offering technical help, workflow guidance, and skill-building to improve team performance.
- Championed process efficiency, identifying opportunities to streamline workflows, optimise tools, and refine design approaches.
- Helped teams empathise with users by translating insights into actionable design decisions that aligned business objectives with real user needs.
Front-End Developer, UI/ UX Designer & Brand Designer at Zai Lab (2014-04 – 2016-10)
- Design logo, the company website and taking lead in designing the application that's will be delivered by Zai Lab.
- Created wireframes, prototypes, and high-fidelity mock-ups using tools such as Adobe XD, ensuring a seamless user experience from concept to final design.
- Designed and developed responsive, mobile-first websites and web applications using HTML5, CSS3, and JavaScript frameworks (angular.js).
- Testing and ensuring cross browser compatibility on website's functionality and appearance are consistent across different web browsers.
- Making sure responsiveness and accessibility work on all devices and comply with company accessibility standards.
- Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
- Involved in the user experience exercises for the application the company has developed. Responsibilities were to do rough drawings and wire framing and following best UX practices.
- Mapping out user journeys to visualize and understand users' end-to-end experiences.
Front-end developer, Web Designer at Metropolitan Health Group (2013-05 – 2014-03)
- Design mobile and website for the schemes that Metropolitan administrates.
- Front end development work using HTML and CSS.
- Email designs for the schemes that Metropolitan administrates.
Front-end developer, UI/ UX Designer at On The Dot (2011-11 – 2013-04)
- Managed full-cycle design tasks, handling phases from conception to completion while maintaining guidelines throughout.
- Offering recommendations on how to differentiate a product based on user needs.
- Worked in Agile-driven environment to effectively maintain project timelines and utilize available resources.
- Reviewing web analytics and user behaviour data to identify trends and issues within the product.
- Designed email marketing assets, powering outreach campaign execution.
- Optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
- Mapping out user journeys to visualize and understand users' end-to-end experience.
- Created concepts and produced design mock-ups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
Web designer, Graphic designer at Level Zero (2010-07 – 2011-10)
- Client support, on issues client had with the CMS.
- Design work from Logos, web design to print work. (Take full responsibility of the design concept from start to finish).
- Front end development work using jQuery, HTML, XML,CSS and ActionScript.
Web designer, Graphic designer at Ukubona Media (2008-01 – 2010-06)
- Client support, on issues client had with the CMS.
- Design work from Logos, web design to print work. (Take full responsibility of the design concept from start to finish).
- Front end development work using jQuery, HTML, XML,CSS and ActionScript.
Production Assistance (Internship) at Bizcommunity (2008-10 – 2008-12)
- Design and develop Press Offices for clients, using HTML & CSS.
- Maintaining the stripaton. (Cartoon strip).
- Designing and animating holiday greetings cards for clients.
