Siyabonga Mncube

Entry-level IT support professional pursuing a career in cybersecurity

Talent

MidrandMember since August 22, 2026

Linux troubleshootingMicrosoft Intune / MDMActive DirectoryTCP/IP networkingDNS/DHCPVirtualization (VMs, virtual networking)Firewall/router configurationKali LinuxBash/PowerShell scriptingSecurity awareness & phishing analysisITIL fundamentalsCustomer supportTechnical documentationProcess improvementCross-team communication

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Linux troubleshootingMicrosoft Intune / MDMActive DirectoryTCP/IP networkingDNS/DHCP

About

Entry-level IT support professional pursuing a career in cybersecurity, with a near-term focus on Desktop Support Technician roles as a stepping stone. Holder of the Google IT Support Professional Certificate and multiple industry certifications spanning networking, cloud, and security (Cisco, Fortinet NSE 1 & 2, ISC2 Certified in Cybersecurity, Microsoft Intune Fundamentals, IBM IT Technical Support). Currently completing an NQF Level 6 IT diploma alongside a structured, self-directed cybersecurity study plan covering both offensive and defensive tracks.

Builds and troubleshoots hands-on labs (virtual networks, Active Directory, Kali Linux) to reinforce coursework and stay current with real-world tooling.

Experience

Cybersecurity Analyst (Virtual Experience) at Mastercard (2026-08 – 2026-08)

Mastercard Cybersecurity Virtual Experience Program, Forage — served as an analyst on Mastercard's Security Awareness Team.

Identified and reported security threats such as phishing
Analyzed business areas needing stronger security training and proposed training courses and procedures