Siyabonga Mofokeng

Dedicated and analytical supply chain and logistics professional with experience in warehouse operations, inventory control, shipment coordination, and process improvement. Proven ability to support efficient receiving, dispatch, order fulfilment, safety compliance, and service-level performance. Skilled in data analysis, load planning, customer service, and cross-functional collaboration.

Checker Operator at South African Breweries (2021-11 – 2024-10)

• Managed warehouse operations including receiving, stock inspection, inventory control, and dispatch support.
• Verified picking accuracy to support efficient order fulfilment and outbound readiness.
• Operated a double-handler forklift to load and unload trucks safely and efficiently.
• Collaborated with team members to maintain safety, compliance, and operational efficiency.
• Served as Safety Pillar Owner by assessing safety protocols, identifying hazards, and supporting risk mitigation strategies.

Operations Support Agent at FedEx Express (2020-05 – 2021-05)

• Supported timely domestic and international shipment processing while meeting service-level expectations for the Durban branch.
• Monitored KPIs and contributed to operational improvements that strengthened service performance.
• Trained colleagues on scanning compliance and health and safety procedures.
• Worked with third-party logistics providers to optimise shipment routes and support delivery efficiency.
• Performed parcel age analysis to identify performance gaps and support improved SLA results.

Retail Professional - Buying and Planning Internship at Mr Price Group (2018-07 – 2019-05)

• Completed a hybrid theoretical and practical internship focused on retail management.
• Gained exposure to buying, planning, distribution centre operations, and store operations.
• Built foundational knowledge of the retail value chain and commercial operations.

Postgraduate Diploma in Marketing and Supply Chain Management – University of KwaZulu-Natal (2019 – 2019)

Bachelor of Commerce in Economics and Supply Chain Management – University of KwaZulu-Natal (2017 – 2017)