Siyamthanda Kama
Hospitality and Customer Service Professional
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About
Dedicated hospitality and customer service professional with experience in reception, administration, event support, butler service and healthcare hospitality. Strong communication, organisational and interpersonal skills with a proven ability to build positive relationships with clients, students, guests and colleagues. Experienced in front desk operations, customer enquiries, scheduling, event assistance and delivering exceptional service in fast-paced environments.
Experience
Receptionist - Career Growth Hospitality Training Academy
(2025-02)
- Managing student enquiries and registrations
- Handling calls, emails and WhatsApp communication
- Assisting with recruitment and student support
- Maintaining administrative records and reports
Receptionist & Event Support (Part-Time) - Roamwork
(2025-11 - 2026-02)
- Welcoming guests and visitors at reception
- Assisting with event setup and coordination
- Managing bookings and customer enquiries
- Providing professional customer service
Junior Butler - Sambudla Private Residence
(2022-07 - 2023-02)
Ward Assistant - Western Province Caterers (Medi Clinic Cape Town)
(2021-09 - 2022-06)
General Kitchen Assistant - Western Province Caterers (Medi Clinic Cape Town)
(2019-10 - 2021-08)
Host - Western Province Caterers (Medi Clinic Cape Town)
(2018-05 - 2019-09)
Education
Butler Servicing Course - Hospitality - SABA – International Butler Academy & Training School
Grade 12 - Phakamisa High School (2013)
