Siyanda Mdunge

Dedicated Site Supervisor with 8+ years experience in logistics, warehouse distribution, and dispatch operations. BTech in Management and NQF5 in Logistics & Supply Chain. Proven track record leading teams, maintaining safety standards, and ensuring on-time delivery at Imperial Managed Solutions and The Mobility Group.

Detail-oriented, hands-on leader with strong inventory control and process improvement skills. Currently working as Fragrance Specialist at African Sales Company, bringing customer service and product knowledge to a fast-paced retail environment.

Fragrance Specialist at African Sales Company (Present)

• Provide expert product knowledge and personalized customer service to drive sales and client retention
• Maintain visual merchandising standards and stock control on the shop floor
• Handle cash, POS, and customer queries with professionalism
• Support team targets and promote new product launches

Site Supervisor at Imperial Managed Solutions / The Mobility Group

• Supervised daily warehouse and distribution operations for high-volume sites
• Managed team of warehouse staff, dispatchers, and drivers to meet KPIs and delivery schedules
• Oversaw receiving, picking, packing, dispatch, and inventory accuracy
• Ensured compliance with health, safety, and company SOPs
• Liaised with transport, clients, and management on stock movements and issues
• Improved turnaround time through process checks and staff training
• Handled reporting, shift planning, and performance monitoring

BTech in Management – Durban University of Technology

NQF5 in Logistics and Supply Chain Management – Open Learning Group

National Senior Certificate in Grade 12 (2010)