Siyanda Ndencani

As a highly motivated and organized HR professional with a strong educational background in Human Resources Management, I have gained valuable experience in both administrative and training roles. My experience as a receptionist has honed my communication and interpersonal skills, while my tenure as a training officer has equipped me with the ability to design and deliver effective training programs. I am eager to leverage my skills and knowledge to contribute to a dynamic organization and support the growth and development of its employees.

Training Officer and Training Facilitator at HIK Abalone Farm PTY LTD (2021-07 – 2024-08)

Training officer and training facilitator at HIK Abalone Farm

• Assist department managers with compilation of SOPs.
• Compile and produce training material for soft skills.
• Conduct trainings as per SETA regulations.
• Work with the department SETA for registration of trainings and certification.
• Mentor and facilitate Animal Production NQF1 learnership students.

Receptionist and Duty Manager at Windsor Hotel Hermanus (2017-10 – Present)

Receptionist and Duty Manager at Windsor Hotel Hermanus

• Welcome and checking in and out guests.
• Make telephonic and email room reservations on Opera PMS
• Operate the telephone switchboard.
• Attend to guests complaints and solve them.
• Manage the hotel service stewards team and giving them daily tasks.
• Handling cash/card payments and Running the night audit.

Sales Agent at Legacy Life Brokers (2017-01 – 2017-06)

Sales Agent at Legacy Life Brokers

• Introducing the company products to the public.
• Doing presentation at various workplaces to get clients.
• Doing administration and data capturing of our new clients.
• Maintaining client relationships.

N6 in Human Resources Management – Boland College Caledon (2015-01 – 2016-06)

Matric – Qhayiya Secondary School (2009-01 – 2013-12)