Siyanda Solani

I am young man who is ambitious and prepared to work hard to achieve any goals of any work description. I am a very hardworking and self-motivated individual who is always observing for a challenge, with good communication skills both verbal and written. I am a motivated professional with a strong customer focus and commitment to deliver exceptional services.

Able demonstrates effective communication and problem-solving skills to enhance team collaboration and customer satisfaction, and adapts quickly to challenges, leveraging attention to detail to achieve operational excellence.

Merchandiser - Tiger Brands – Nicks Foods - King Williams Town

(2024-03 - 2025-05)

• Packing of Stock.
• Monitored competitor's products prices and sales to identify and take advantage of any marketing gaps.
• Answered customer's questions about products prices and availability to enhance customer satisfaction.
• Developed strong relationship with vendors to ensure timely delivery of merchandise.
• Maximise sales by designing interactive and engaging store displays.
• Identify customer's needs and interest to recommend suitable products.

Field Services - Diageo - King Williams Town

(2023-02 - 2024-01)

• Promoter.
• Customer services.
• Recording waste and expired products.
• Monitored services metrics, utilising data to drive decision-making and improvements.
• Maintained excellent customer and community satisfaction by delivering polite, friendly and helpful services.

Merchandiser - Smollen - East London

(2020-11 - 2021-12)

• Packing of stock.
• Customer services.
• Recording waste and expired products.
• Collaborated with marketing teams to develop effective merchandising strategies that enhanced products visibility.

Store Cashier and Maintenance - McDonalds - King Williams Town

(2016-02 - 2019-09)

• Helping the store to reach set targets.
• Demonstrating resilience and ability to up sell products.
• Significantly improved negotiation skills.
• Being able to deal with difficult customers.
• Able to work under pressure.
• Trained and mentored junior stuff on best practices for store techniques and customer engagement to improve team performance.

High School - THEMBALABANTU HIGH SCHOOL (2012-01 - 2024-01)