Solam Bontsa
Technician
Talent
Durban, eThekwini Metropolitan MunicipalityMember since September 14, 2023
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About
An enthusiastic individual who enjoys working part of a successful and productive team I demonstrate the highest level of commitment and dedication to meet deadlines. I possess a strong ability to perform effectively, I seek to build on my extensive technical skills, and I am keen to partake in new challenges and perform to the best of my abilities.
Experience
Installing & configuring computers hardware and software systems
- Maintaining & monitoring computer systems
- Responding to service issues and request
- Providing technical support
- Ensure that client request or queries are full filled within
SLA time.
- Ensure that company policies are maintained and implemented at all times.
- Maintain client relations to ensure they are satisfied with service provided.
- Quality assurance
Support services for the optimization & repair of server hardware
- Ensuring information stored or processed through server hardware remains intact in case of mechanical failure / user error.
- Oversee the overall performance & condition of company servers
