Songezo Ngceba

Experienced and self-driven Telecommunications Technician and Technical Team Leader with over 17 years' experience in the ICT and telecommunications sector. Strong background in installation, commissioning, testing, maintenance, and technical troubleshooting of RF and electronic systems. Possesses a solid background in supporting teaching and learning environments, including equipment maintenance, and providing technical assistance to students and academic staff.

Proficient in the use of telecommunication test equipment such as spectrum analyzers, oscilloscopes, audemat FM MC5, ETL analyzer, power meters and signal generators. Highly skilled in fault finding, system optimization, and ensuring operational efficiency of technical infrastructure. Adept at working across multidisciplinary teams and building effective relationships with stakeholders.

Committed to maintaining high standards of safety, quality, and continuous improvement in both academic and technical environments.

Acting Manager at Sentech SOC Ltd (2025-06 – Present)

• Managed regional operations teams and broadcast infrastructure.
• Ensured operational continuity, safety compliance, and SLA performance.
• Supported optimisation of managed infrastructure services.
• CAPEX and OPEX planning and financial administration.
• Oversight of supplier contracts, invoices, and payments.
• Implementation of OHS practices and risk management controls.
• Operational leadership focused on service delivery and customer satisfaction.
• Network performance and infrastructure management.
• Staff Personal Development Plan.

Team Leader at Sentech SOC Ltd (2015-05 – Present)

• Installation, commissioning, testing, maintenance, and technical troubleshooting of RF and electronic systems
• Manage contingency equipment, spares, and duty rosters.
• Produce technical, fault, and performance reports.
• Supported consistent achievement of network performance SLAs.
• Mentoring and coaching of interns.
• Test equipment calibration records

Technician at Sentech SOC Ltd (2009-08 – 2015-04)

• Installation, commissioning, testing, maintenance, and technical troubleshooting of RF and electronic systems.
• Supported consistent achievement of network performance SLAs.
• Fault diagnosis and reporting on telecommunications system performance.
• Delivered shift-based and standby technical support services

Postgraduate Diploma in Information & Technology Management – Mancosa (2023)

Programme in New Manager's Development Programme – University of Stellenbosch Business School (2021)

National Diploma in Electrical Engineering (Light Current) – Walter Sisulu University (2009)