Sorette Erasmus

Dedicated healthcare professional with extensive experience in pharmacy operations, stock management, and customer service. Passionate about caregiving and providing excellent support to patients and colleagues. Committed to excellence with strong work ethic, problem-solving abilities, and multilingual communication skills. Eager to leverage expertise and passion for caregiving in a professional capacity to make a positive impact within the healthcare industry.

Pharmacist Assistant, Stock Manager & Controller - Polipharm - Jeffreys Bay

(2020-09)

• As the stock manager, duties include receiving, capturing, and checking incoming stock, communicating with wholesalers and pharma reps, and making sure the profit margins are correct (markup on wholesale pricing)
• As a pharmacist assistant, duties include but are not limited to, dispensing scripts, capturing new and existing patient prescriptions
• Assisting the front shop when short staffed
• Extra duties include ear piercings
• Reference: Louis van Dyk - 042 293 2625

Pharmacist Assistant - Arrie Nel Ooskaap Pharmacy - Humansdorp

(2018-05 - 2020-08)

• As a pharmacist assistant, duties include but are not limited to, dispensing scripts, capturing new and existing patient prescriptions
• Reference: Drikus Venter - 042 295 2126

Pharmacist Assistant - Fonteine Park Pharmacy - Jeffreys Bay

(2012-02 - 2018-03)

• As a pharmacist assistant, duties include but are not limited to, dispensing scripts, capturing new and existing patient prescriptions
• As the cosmetic consultant, duties included assisting customers to purchase the correct skin products and makeup for their skin types
• Extra duties include ear piercings
• Reference: Willem du Preez - 042 293 2700

Cosmetic Consultant - Dis-Chem - Jeffreys Bay

(2011-09 - 2012-02)

• As the cosmetic consultant, duties included assisting customers to purchase the correct skin products and makeup for their skin types
• Reference: Finney Jordaan - 042 293 4833

Administrative Assistant & Secretary - Plumelec - Jeffreys Bay

(2010 - 2011)

• Manage and maintain the office calendar, schedule appointments, and coordinate meetings
• Answer and direct incoming phone calls, take messages and assist customers with inquiries
• Maintain accurate and organized records of customer information, appointments, and service requests
• Enter data into relevant software systems, such as customer databases and billing program
• Putting out job cards
• Assist in creating and sending invoices to customers for completed plumbing services
• Track payments and follow up on outstanding invoices as necessary
• Keep the office organized and tidy, creating a conducive work environment
• Reference: Jamie Victor - 084 332 2599

Customer Service Representative - FinMed Pharmacy - Jeffreys Bay

(2007 - 2009)

As a customer service representative, duties included but were not limited to:

• Greeting and welcoming customers as they enter the pharmacy, and providing a friendly and helpful demeanor
• Assist customers in locating products, answering questions about over-the-counter medications, and offering recommendations based on their needs
• Process customer transactions accurately and efficiently at the checkout counter
• Assist customers with finding specific products, explaining product usage, and providing recommendations for minor health concerns
• Offer guidance on choosing the right over-the-counter medications based on customers' symptoms and preferences
• Operate the cash register, handle cash transactions, process credit card payments, and issue receipts accurately
• Maintain a balanced cash drawer at the end of each shift
• Keep the front shop area clean, neat, and organized at all times
• Ensure that product shelves, displays, and checkout counters are tidy and presentable
• Communicate effectively with pharmacy staff to coordinate customer needs and inventory management
• Listen actively to customers' questions and concerns, providing accurate information and solutions
• Reference: Finney Jordaan - (+27) 42 293 5012

Post Basic Pharmacist Assistant - Pharmacy - S. Buys Academy (2017 - 2017)

Revlon Cosmetics Training - Cosmetics - Finemed Pharmacy (2012 - 2012)

High School Diploma - Hartswater High School (1994 - 1994)