Sphamandla Mpisane

Data Capture at University of KwaZulu Natal (2024-02 – 2025-08)

• Inputting, updating, and maintaining accurate information in databases, spreadsheets, and REDCap
• Reviewing data for discrepancies, missing information, or errors and performing corrections
• Organising, securing and maintaining both digital and physical files and records
• Extracting data to create reports
• Performing regular data backups and adhering to confidentiality protocol
• Following up with relevant parties to gather missing information or clarify data

Office Manager at Desmond Tutu Health Foundation (2018-08 – 2021-07)

• Coordinating administrative support, managing day-to-day activities, scheduling, and correspondence
• Staff supervision, hiring, training and motivation
• Implementing and improving office systems, policies, and workflows
• Ordering supplies, managing inventory, and handling budgetary tasks
• Conducting facility and vendor management, coordinating repairs, maintaining equipment, and liaison with vendors
• Acting as a central point for internal and external communications

Team Leader at Anova Health Institute (2017-01 – 2018-08)

• Managing resources, tracking progress against deadlines
• Mentoring, training, coaching, and providing feedback
• Conducting and facilitating team meetings
• Resolving conflicts within the team and removing obstacles
• Ensuring adherence to organisation policies, safety standards, and procedures
• Coordinating outreach activities, and managing stakeholder relations

Driver/Recruiter at Wits Reproductive Health and HIV Institute (2016-01 – 2016-12)

• Safely transporting participants
• Specimen handling and transportation
• Delivering study supplies, documentation, and medication
• Vehicle maintenance, ensuring it's clean, fuelled and serviced
• Documentation and reporting of mileage, fuel and trip logs

Outreach Officer at Corruption Watch (2015-01 – 2015-12)

• Conducting awareness campaigns, workshops, and educational sessions regarding corruption and its consequences
• Building and maintaining relationships with local authorities, law enforcement, community leaders, the media and other NGOs to promote transparent practices
• Engaging directly with at-risk individuals, youth, and victims of corruption to obtain more insight
• Data collection and reporting, monitoring trends of corruption, collecting data via QlikView and generate progress reports on corruption in both private and public sector
• Developing and distributing information, education, and communication (IEC) material such as pamphlets, posters, and digital content regarding anti-corruption laws and reporting mechanisms
• Monitoring the impact of outreach activities, tracking perceptions of corruption, and providing regular reports to the relevant stakeholders

Admin Clerk at South African Police Service (2013-08 – 2014-10)

• Answering phone calls, directing inquiries, greeting visitors, and handling email correspondence
• Updating and monitoring organisation records, databases, and physical/digital files
• Preparing, formatting, editing, and printing documents, minutes, reports, travel & accommodation arrangements, and invoices
• Scheduling appointments, and booking meeting rooms
• Monitoring stock levels, ordering office supplies, and liaising with vendors

Admin Assistant at University of Pretoria (UP) (2011-02 – 2013-02)

• Greeting visitors, answering phone calls, handling mail, and managing inventory/supply
• Managing calendars, scheduling appointments, and organising meetings
• Attending meetings, taking minutes, and writing reports
• Creating, editing, and formatting documents, reports, and presentations
• Maintaining filing systems, databases, and records
• Acting as a liaison between departments, students, clients and vendors

Bachelor of Arts in Media & Cultural Studies, and Political Science – University of KwaZulu-Natal (UKZN) (2010)

Senior Certificate in Matric – Marburg Secondary School (2005)