Sphesihle Mhele

Preparing, organising and storing information in paper and digital form. Dealing with queries on the phone and by email. Greeting visitors at reception. Managing diaries, scheduling meetings and booking rooms.

This is why successful administrative assistants should be able to communicate with customers. Being a good listener, knowing how to handle complaints, and having excellent written and verbal skills are all crucial to making the best impression on customers.

GRADE 12 and im currently enrolled at Unisa