Sphiwe Shabangu

Dedicated and hardworking professional with a solid background in customer service and problem-solving. I am passionate about personal development and excited to grow through hands-on learning opportunities. I bring a strong work ethic, willingness to learn, and a genuine commitment to developing new skills that will support a sustainable future.

Retail Assistant at Highlands Spar (2017-11 – 2024-12)

• Delivered excellent customer service by greeting and assisting shoppers.
• Handled high-volume customer inquiries and complaints in a professional manner.
• Maintained clean and organized displays to boost product visibility.
• Worked closely with team members to meet daily sales goals.

Sales Advisor at Daymon Worldwide (2015-11 – 2017-01)

• Product Knowledge: Provided expert advice on products to guide customer decisions.
• Customer Engagement: Built strong relationships, ensuring satisfaction and loyalty.
• Visual Merchandising: Assisted in creating effective product displays.
• Team Collaboration: Worked with team to achieve sales goals.
• Up-selling: Increased sales through strategic product recommendations.
• Market Awareness: Stayed informed on trends to adjust strategies.

National Senior Certificate (Matric) – Empucukweni Secondary School (2011)