Stacey-lee Campher

To enhance my professional skills, knowledge, and capabilities within an organization that values dedication, encourages growth, and entrusts me with meaningful responsibilities and challenges.

Data Entry Specialist Intermediate brand mapper - Eyona

(2019-04 - 2024)

Data Capturing

• Capture all category attributes.
• Compiling training manuals for data sets.
• Responsible for hygiene queries, updating client manufacturing details updating ABV percentages.
• Capture all complex attributes unit multipliers pricing for data sets
• Scheduling rep call cycles store visits on a weekly and monthly basis
• Comparing and updating client pricelists checking for pricing unit configuration client sku codes, packaging status barcodes and updating on spreadsheet
• Communicating with clients aligning with pricelist portfolios
• Maintain and updating backlog datasets on spreadsheets on portal.
• Provide training and support to data capturers.
• Assisting with onboarding new data captures.
• Ensure team goals and KPIs are achieved.
• Assist with workflow and assign tasks
• Accountable for resolving process Jira tickets.
• Align with Trudata director daily meetings on what datasets are priority and ETA deadlines.
• Establish that all data is captured correctly.
• Agree on processes that ensures that all legal protection of client and companies' information is secure.
• Ensure checks and balances are in place to guarantee integrity of the data.
• Keep to milestones and timelines.
• Always ensures that software functions properly and data management system is operating correctly.
• Troubleshoot data-related problems.

Online Shopping Assistant - Takealot.com

(2018-09 - 2018-12)

• Liaise between internal departments to solve customer queries, communicate via telephone and email and resolve product service problems.
• Track the customer's deliveries.
• Navigate CS portal.
• Answer queries on Zendesk and escalate.
• Resolve tickets.
• Escalate issues to the internal department.

Catalogue Listing Assistant - Takealot.com

(2016-05 - 2016-07)

• Align with the team and confirm new product listings requirements.
• Source data for new products.
• Manage listings from suppliers' buyers and on the internet searches where relevant.
• Enter products and supplier data into the uploaded tools user spreadsheet. Alphabetical order information is captured by verifying product data by re-viewing and re-entering combining data sources.
• Complete missing information.
• Review data gaps and errors.
• Resolve client issues on CRM.

Inbound Admin Assistant - Zando

(2015-10 - 2016-01)

• Confirm booking arrangements with suppliers and the buyers.
• Upload purchasing orders on to the system.
• Check invoices against the purchase.
• Ensure that the items have been invoiced correctly.
• Check that the supplier sent all necessary documents such as invoices before uploading purchase orders on to the CRM System.
• Assist in general administration.

Data Capturer/ Office Administrator - Damelin Mowbray College

(2013-10 - 2015-06)

• Direct telesales inbound and outbound.
• Update and capture incoming and outgoing calls on the system.
• Capture student details and process leads.
• Capture student information on a CRM system.
• General administration and typing.
• Respond to client queries regarding Academic courses through email.
• Relieve the switchboard.
• Assist with screening job applications and arrange job interviews for management.
• Transfer calls, receive documentation dispatching courier parcels.
• Organise filing and archive student application forms.
• Schedule meetings and update appointments for the General Manager.
• Assist with arranging refreshments for clients and staff meetings as well as parking.

N6 Certificate in Management Assistant Diploma - Management Assistant - False Bay College

N4 - N5 Higher Certificate in Management Assistant Diploma - Management Assistant - False Bay College (2017)

NCV Level 4 - False Bay College (2010)