Stanley Jamba

PayFast, is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products.

I help the company achieve its goal by:

• Billing all merchants that are in our books using the system they are on
• Communicating to merchants with unpaid invoices to get payment
• Compile reports to determine revenue for different companies under my watch
• Make use of pivot tables and excel to help reader understand performance of company
• Calculating Revenue from different companies I run

I have an amazing team, so we work well together in order to help our company.

Debtors Clerk at Rare Woods: I assisted the team by:

Doing a Sales team audit – Auditing the quantity and brand of stock recorded by each new business consultant prior to capturing within Sage AccPac

• Reviewing and auditing of incidents as requested by management
• Prioritizing importance of tasks
• Quality assurance associated to goods returned by customers
• Continuous email and telephonic communication between customers in order to guarantee excellent customer service
• Provision of verbal and written recommendations to separate levels of management

I moved to PayGate in the customer service team in order to understand their system:

My role in customer service was:

• Assisting merchants with call in queries
• Understanding transaction flow in order to investigate where the transaction breaks
• Understanding and assisting merchants integrate their system into PayGate
• Escalating queries to correct departments in order to provide merchant with the best assistance and information
• Setting up meetings with merchants in order to assist

My role as Debtors Clerk at PayFast:

• Billing all merchants that are in our books using the system they are on
• Communicating to merchants with unpaid invoices to get payment
• Compile reports to determine revenue for different companies under my watch
• Make use of pivot tables and excel to help reader understand performance of company

Please see my CV to know more.

Thank you so much for your time.

Bcom General majoring in Financial accounting and Management