Stella Segone

Dedicated and highly motivated Office Administration professional with practical experience in retail, administration, customer service and office support. Experienced in providing administrative assistance, maintaining accurate records, processing customer transactions, coordinating office activities and supporting efficient day-to-day business operations. Demonstrates excellent written and verbal communication skills, strong organisational abilities and the capacity to manage multiple priorities while maintaining professionalism and accuracy.

Possesses practical experience in merchandising, sales support, receptionist duties, patient administration and office administration, supported by National Certificates in Office Administration (Levels 2–4) and Management Assistant N4 and N5 qualifications. A dependable and adaptable professional committed to delivering excellent customer service, maintaining organised administrative systems and contributing positively to organisational success.

Administrative Clerk - Dr Matsepa Surgery

(2025 - 2025)

• Entered data into systems and updated patient contact information to maintain accurate records.
• Communicated with patients regarding appointments and administrative matters.
• Created and maintained appointment schedules for daily operations.
• Updated patient information to ensure accurate medical records.
• Responded promptly to patient enquiries and administrative requests.
• Prepared and edited professional documents to maintain accuracy.
• Processed confidential patient information according to practice procedures.
• Maintained organised filing systems and patient documentation.
• Opened new patient files and updated existing patient records.

Clerk - Extrogen

(2021 - 2022)

• Maintained filing systems to support efficient office operations.
• Organised customer documents for easy retrieval and reference.
• Assisted with administrative duties and office support functions.
• Handled routine office tasks according to company procedures.
• Managed multiple responsibilities within required deadlines.
• Supported smooth office operations through effective administration.
• Completed assigned administrative duties accurately.

Merchandiser - Clover SA

(2015 - 2021)

• Updated pricing and product signage to ensure accurate displays.
• Received and checked stock according to company procedures.
• Replenished merchandise for multiple product categories.
• Ensured products were displayed in designated locations.
• Packed stock and rotated products using FIFO principles.
• Implemented promotional display plans according to company standards.
• Maintained clean and organised merchandising areas.

Sales Assistant / Cashier - Shoprite Randfontein

(2012 - 2015)

• Provided excellent customer service during daily operations.
• Balanced tills at the beginning and end of each shift.
• Welcomed customers and assisted with enquiries professionally.
• Operated cash registers accurately during transactions.
• Processed cash and card transactions efficiently.
• Maintained accuracy while handling customer payments.
• Completed cashier responsibilities according to company procedures.

National Certificate : Office Administration Level 2 - Office Administration - Krugersdorp TVET College (2022 - 2022)

National Certificate : Office Administration Level 3 - Office Administration - Krugersdorp TVET College (2023 - 2023)

National Certificate : Office Administration Level 4 - Office Administration - Krugersdorp TVET College (2024 - 2024)

Certificate of Achievement – Office Administration (Level 4) - Office Administration - Westcol TVET College (2025 - 2025)

Management Assistant N4 - Management Assistant - Department of Higher Education and Training (2025 - 2025)

Management Assistant N5 - Management Assistant - Department of Higher Education and Training (2025 - 2025)