Stella Zulu

I am a store manager with experience of retail for about eight years. I have done field work at Old mutual.

8 years of retail experience in 1 year and 6 months in management roles

• Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams
• Skilled in:
• Retail operations management
• Team leadership and development
• Customer service and relations
• Sales and revenue growth
• Inventory management and control
• Visual merchandising and store displays
• Time management and prioritization
• Achievements:
• Consistently exceeded sales targets and improved customer satisfaction ratings
• Successfully trained and developed team members, resulting in promotions and increased productivity
• Implemented effective inventory management strategies, reducing waste and improving profitability
• Created engaging visual displays and store experiences, increasing foot traffic and sales

Responsibilities

• Managed day-to-day store operations, including opening and closing procedures
• Led and motivated a team of sales associates, providing coaching and feedback
• Analyzed sales data and developed strategies to drive growth and improvement
• Built strong relationships with customers, resolving issues and ensuring satisfaction
• Maintained a clean, organized, and safe store environment
• Collaborated with district managers and other stores to share best practices and drive company-wide initiatives

I have matriculated in 2013 admission to bachelorette. I acquired certificate in risk management and also diploma in operations risk management