Stephen Burow

Software and Data Engineering leader with 18 years of experience delivering enterprise solutions across customer communications, higher education, healthcare, banking, and cloud-based platforms. Proven track record in architecting scalable systems, modernizing legacy applications, and leading high-performing Agile teams. Combines deep technical expertise with strong stakeholder engagement to drive value-focused outcomes, with 3 years of experience in people management and team development.

Product Automation Manager at M&T Bank (2025-03 – 2026-04)

Led development of a next-generation workflow automation platform while managing a team and enhancing delivery processes.

• Architected and delivered a workflow automation platform using Automic, Python, SQL Server, and AWS S3
• Managed and developed team members through coaching, workload planning, and performance support
• Improved SDLC with stronger peer review practices and stakeholder engagement to increase quality and delivery consistency

Data Visualization Lead at M&T Bank (2023-10 – 2025-03)

Led a team delivering automated data pipelines and reporting solutions, transforming customer data into actionable insights for business stakeholders.

• Built automated workflows to extract and process data from Hadoop and Snowflake, publishing scheduled Tableau dashboards using Python and GitLab
• Managed team delivery using Agile practices, aligning priorities with stakeholders and planning work based on capacity
• Established development standards and documented processes in Confluence to improve consistency and efficiency

Senior Software Engineer at Travelers Insurance (2022-08 – 2023-10)

Led migration from Adobe Experience Manager to Quadient Inspire, overseeing requirements, development coordination, and delivery.

Project Lead Application Software Engineer at Centene Corporation (Fidelis Care) (2017-09 – 2022-08)

Architected and delivered an enterprise Customer Communications Management (CCM) platform to modernize document generation and data workflows.

• Designed a scalable CCM solution using Automic, Greenplum, DataStage, SQL Server, and Inspire
• Built a new SQL Server data model and refactored legacy processes to streamline data flow
• Developed end-to-end document composition workflows with the Inspire suite
• Led Agile teams, coordinated delivery, drove tool adoption, and trained staff
• Presented the platform at industry conferences and supported team hiring

Senior Programmer/Analyst at Matrix Imaging Solutions (2015-10 – 2017-09)

Led the development and modernization of enterprise applications and client-facing solutions, transitioning legacy systems to modern technologies while delivering automated workflows and CRM platforms.

• Migrated legacy Visual FoxPro applications to C#, improving system performance, scalability, and maintainability
• Developed and maintained automated data processing and document generation systems using FoxPro, Excel, GMC Inspire, and Xerox VIPP
• Designed and deployed internal web applications and customer portals using Web Connect and PHP
• Directed end-to-end Salesforce implementation, including data migration, custom objects, reporting, and user training
• Managed large-scale projects from requirements gathering through testing and execution, optimizing workflows and ensuring quality
• Mentored and trained team members, strengthening capabilities and accelerating onboarding

Programmer/Analyst at Matrix Imaging Solutions (2008-06 – 2014-05)

Led the development and modernization of enterprise applications and client-facing solutions, transitioning legacy systems to modern technologies while delivering automated workflows and CRM platforms.

• Migrated legacy Visual FoxPro applications to C#, improving system performance, scalability, and maintainability
• Developed and maintained automated data processing and document generation systems using FoxPro, Excel, GMC Inspire, and Xerox VIPP
• Designed and deployed internal web applications and customer portals using Web Connect and PHP
• Directed end-to-end Salesforce implementation, including data migration, custom objects, reporting, and user training
• Managed large-scale projects from requirements gathering through testing and execution, optimizing workflows and ensuring quality
• Mentored and trained team members, strengthening capabilities and accelerating onboarding

Software Developer/Technical Consultant/Application Developer at Emergence Tek Group/Cloud62/UB – Enterprise Application Svcs (2014-02 – 2015-10)

Delivered software development, CRM customization, and enterprise application support for academic and private-sector clients.

• Built a custom web portal with automated MySQL-to-SQL Server data pipelines
• Developed Salesforce applications using Apex and Visualforce, integrating third-party systems
• Supported PeopleSoft Campus Solutions with upgrades, testing, and performance validation
• Collaborated in Agile teams to enhance features, refactor legacy code, and optimize systems

Bachelor of Science in Information Systems – Buffalo State College