Sales executive used cars at Tsakane Hyundai (2024-05 – 2025-02)
- Built and maintained strong relationships with used car buyers through excellent customer service and follow-up techniques.
- Conducted thorough market research to identify trends and pricing strategies C1 for used vehicles, enhancing sales opportunities.
- Handled vehicle pricing negotiations and trade-in assessments to maximize profitability on each sale.
- Documented customer interactions and feedback to refine sales approaches and improve overall client satisfaction in the used car market.
- Developed and executed targeted marketing campaigns to promote inventory and drive sales traffic to the lot.
Specialist life representative at Hollard (2023-01 – 2023-10)
- Developed strong client relationships by providing tailored solutions as a Specialist Life Representative.
- Utilized effective communication and negotiation skills to close sales and exceed targets.
- Collaborated with a team to create sales strategies that increased overall productivity and revenue.
Assistant manager at United furniture outlets (2014-12 – 2022-04)
- Assisted the sales team in achieving monthly targets through effective inventory management and strategic planning.
- Trained and mentored new sales executives to ensure adherence to company policies and procedures in the furniture sector.
- Analyzed sales data to develop actionable insights that informed sales strategies and enhanced customer engagement.
- Coordinated with various departments to enhance the customer experience and streamline the sales process.
- Managed customer complaints and feedback to enhance service quality and boost overall sales performance.
- Collaborated with management to identify training needs for the sales team, facilitating workshops to enhance product knowledge and sales techniques.
Sales advisor at Furniture city (2012-01 – 2014-08)
- Customer service, stock takes.
- Stock -receiving and dispatch.
- Attending and resolving Customer complaints.
Sales advisor at Beares (2011-01 – 2012-08)
- Customer service, prospecting, closing deals, resolving customer complaints, focusing on achieving daily, weekly and monthly targets.
- Executed comprehensive follow-up strategies with previous customers to ensure satisfaction and encourage repeat business.
Sales advisor at Lubners furnitures (2009-01 – 2011-08)
- Attending and resolving customer complaints.
- Focusing on achieving daily, weekly and monthly targets.
- Meeting customer needs.
- Implemented customer follow-up protocols that significantly increased repeat business and referrals.
- Closing and focusing on size deal.
- Developed promotional events that successfully attracted a larger customer base and increased sales volume.
Assistant manager at The Crazy store (2006-01 – 2009-07)
- Assisted in managing daily operations of the sales team, ensuring targets were met and exceeded.
- Analyzed sales data and market trends to provide insights and recommendations that improved sales performance.
- Implemented process improvements that streamlined operations and enhanced customer satisfaction.
- Set and monitored performance goals for sales staff, fostering a competitive yet supportive work environment.
- Overseeing operations and managing employees.
- Controlling and tracking of day to day operations.
- Authorizing returns and exchanges if necessary.
- Ensuring stock items on the floor at all times.
- Daily cash returns and reporting daily turnover.
Financial Adviser at Sanlamsky, Ermelo Mpumalanga (2000-01)
- Built and maintained strong client relationships through regular follow-ups and comprehensive financial reviews.
- Provided personalized financial advice and investment strategies to clients based on their individual goals and risk tolerance.
- Analyzed market trends and economic data to recommend suitable insurance products and investment opportunities.
- Collaborated with cross-functional teams to stay updated on financial regulations, product offerings, and industry best practices.
- Assisted clients with retirement planning, tax optimization, and estate planning to secure their financial futures.
