Sthandwa Ngubeni

Enthusiastic and results-driven telesales professional with 3 years of experience in outbound sales, lead generation, and customer service. Adept at building rapport quickly, identifying customer needs, and closing sales in high-volume call center environments. Eager to bring strong communication skills and a passion for helping clients to the team at Discovery.

Telesales Representative - Isabella Garcia International

(2022-09)

Reason for Leaving: Contract job -seeking a permanent job.

• Handling incoming calls and other communications.
• Managing filing system and recording information as needed.
• Aiding with client reception, greeting and directing clients and visitors on arrival.
• Updating paperwork, maintaining documents, and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodation and reservation needs as required.
• Maintaining supply inventory and purchasing office equipment.
• Creating, maintaining, and entering information into databases.
• Complete administrative tasks including maintaining records and handling policy renewals.

Promoter - JTC Promotions - Off Limit

(2018-06 - 2022-12)

Reason for Leaving: Part-time job.

• Setting up and maintaining a demonstration area, such as a table, stand, or booth at various events
• Demonstrating the features of a product or service to potential customers.
• Answering any questions potential customers have about a product or service.
• Recording transactions and stock level and processing customers' payments.
• Generating reports that outline customers' interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events.
• Staying up to date with product or service features.
• Continuous familiarization with the company's mission, vision, and goals.
• Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
• Educating customers, retailers, and distributors about our products.
• Representing the companies at product launches, events, and trade shows.

Bachelors Degree - LLB: Law - University of Johannesburg

Senior Certificate - Matriculation - St Martin De Porres High (2017)