Sumaya Bramdaw
Call Centre Agent/Admin Assistant
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About
I am an independent self-motivated individual that thrives on challenges. I believe sacrifice and hard work are instrumental in attaining the finer things in life. I enjoy teamwork and I have a good sense of humor.
I consider myself a hard worker to achieve my goals and objectives in life. I am always eager to learn and I enjoy challenges. I find myself to be ambitious and hardworking with good communication skills.
I have the ability to apprehend and adapt rapidly and therefore require minimal supervision in order to become fully efficient in any working environment. I declare that all details furnished are true & accurate. Relocation to Durban due to financial and family responsibilities.
Experience
Call Centre Agent/Admin Assistant - All-Gen Evolve
(2017-03 - 2019-11)
- Booking appointments for FA'S.
- Sending out emails.
- Calling clients to confirm appointments.
- Solving clients queries
ADMIN CLERK - AL SHIFA
(2010-02 - 2017-02)
- Data capturing.
- Sending out invoices.
- Client liaison.
- Filing documents.
Accounts management- Data capturer / Admin/ Debtors clerk - Mettle Administrative services
(2008-09 - 2009-03)
- Data capturing.
- Working off a daily debtor's diary to collect funds from clients.
- Faxing of invoices to insurance companies
- Resolving client queries
- Admin
- Coordinating, processing & updating of clients' accounts
- Establishing and maintaining solid business relationships with clients
- Up liftment's
- Buying
- Repurchasing of invoices
Accounts management- Data capturer / Admin/ Debtors clerks - Bone SA
(2007-11 - 2008-08)
- Data capturing.
- Filing
- Invoicing on ACCPAC system & pastel
- Passing credit notes on ACCPAC
- Resolving client queries
- Admin & Office Assistant
- Debtors
- Client liaisons
- Coordinating, processing & updating of clients' accounts
- Establishing and maintaining solid business relationships with clients
- Reception duties
- Co-coordinating, processing & updating of orders
Education
Matric - Earlington Secondary School
