Suzen Sephai

To possess leadership qualifications and can work well with people. Dynamic HR manager with extensive experience in assisting with proven track record of providing excellent support in HR projects. Skilled in adapting to changing environment's and deadlines, with a strong attention to detail and ability to maintain accuracy under pressure.

Highly effective organized and effective communicator with exceptional written and verbal communication skills. Successfully led employee engagement initiatives resulting increased satisfaction.

HUMAN RESOURCE MANAGER at ADOFORCE ELECTRICAL BLOEMFONTEIN (2024-03 – Present)

• Direct the administrative functions of the organisation
• Recruiting
• Fostering a safe work environment
• Managing employee relation
• Handling disciplinary needs
• Ensuring compliance with labor laws and regulations
• Interviewing, handling grievances
• Provide information regarding leave and absence
• If an employee needs personal assistance HR can be approached to provide confidential information
• Taking exit feedback and maintaining records
• Payroll administration

VISUAL MERCHANDISER (MANAGEMENT LEVEL) at Milady's (2007 – 2016)

• Defining, designing and implementing a creative visual merchandising strategy
• Creating appealing and eye-catching visual displays
• Producing window displays, signs, interior displays, floor plans and special promotion displays

ADMINISTRATIVE OFFICE ASSISTANT at Milady's (2016 – 2018)

To provide office support to either an individual or team for the smooth running of business.

• Performing clerical task, like answering phones and resolve customer queries
• Receiving and dispatching orders
• Counting and verifying cash-outs
• Balancing large volumes of cash

INSTORE VISUAL at Milady's (2006 – 2007)

• To help promote the image products and services
• To create displays and store layouts and design to attract customers and encourage them to buy

SALES ASSOCIATES at SALES HOUSE (1995 – 1996)

• Drives sales through engagement of customers
• Suggestive selling and sharing product knowledge

Grade 12 (1990 – 1990)

SHORT COURSE in Human Resources hiring practice – Unisa Limpopo (2008 – 2008)

National Diploma in Human Resource Management (2010 – 2016)