Sympho Tshituka

Experienced Administrative Professional with over 5 years of experience supporting business operations, office administration, customer service, and workflow coordination in hospitality and production environments. Skilled in communication, scheduling, documentation, CRM systems, and digital collaboration tools. Familiar with Notion, Slack, Trello, ClickUp, HubSpot, and CRM platforms.

Experienced in using AI tools for workflow optimization and productivity improvement. Passionate about technology, startups, fintech, AI, and cybersecurity.

Administrative Assistant - El Soul Productions - Johannesburg, South Africa

(2021-01 - 2024-12)

• Managed office administration and scheduling for staff and management.
• Maintained records, reports, and company documentation.
• Coordinated communication and workflow processes using digital collaboration tools.
• Assisted with customer service, emails, calls, and office correspondence.
• Supported workflow optimization using AI productivity tools and CRM systems.

Administrative Clerk - Planets Hotel - Johannesburg, South Africa

(2019-01 - 2021-12)

• Managed bookings, invoices, guest records, and administrative operations.
• Assisted guests and handled front office support duties professionally.
• Maintained filing systems and coordinated communication between departments.
• Worked with scheduling systems and digital office management tools.

High School Certificate – Johannesburg, South Africa