Tahira Toefy

Motivated and detail-orientated Human Resource Management N6 graduate seeking an internship to complete the required workplace experience for the National Diploma (NQF level 6). Brings practical experience in business management, administration, customer service and stakeholder communication through self-employment and previous work experience. A proactive and adaptable individual with strong organisational skills, a commitment to professional growth and a genuine interest in contributing to effective human resource practices

Owner and Manager (home based business) at Toffee (2018-01 – 2023-12)

Managed daily operations of a home-based business, including client services and administration

• Handled client enquiries, bookings, and maintained strong customer relationships
• Liaised with suppliers regarding orders, pricing, and product availability
• Managed scheduling systems and maintained accurate business records
• Performed basic financial tracking, including payment follow-ups and record keeping
• Developed and implemented strategies to attract and retain clients
• Strengthened organisational, communication, and problem-solving skills

Administrative Assistant at Jabu Clothing (2010-01 – 2013-12)

Provided administrative support in the daily operations of a small business

• Assisted with payroll preparation and basic record updates
• Managed client communication and general customer service queries
• Handled appointment scheduling and maintained booking systems
• Performed data capturing and maintained organised filing systems
• Assisted with invoicing, payments, and general office coordination
• Supported overall business operations in a fast-paced environment

N6 in Human Resource Management – False Bay TVET college (2025-01 – 2026-12)

National Senior Certificate – Winston Alexander Secondary School (2023-01 – 2024-12)