Talente Shezi

Results-driven Monitoring & Evaluation (M&E) professional with over 5 years' combined experience in public sector performance tracking, academic administration, and community-based development. Adept in designing KPIs, conducting site evaluations, managing reporting cycles, and using tools like EPMA, Moodle, Microsoft Office, and SharePoint. Known for analytical thinking, stakeholder engagement, and capacity-building skills.

Recently invested a year in deepening M&E systems knowledge, digital tools, and inclusive development strategies, now ready to re-enter the field with fresh insight and proven commitment.

Performance Monitoring & Evaluation Officer - eThekwini Municipality

(2022-01 - 2024-12)

• Monitored 50+ KPIs across departments aligned with SDBIP and IDP goals, ensuring 100% quarterly reporting compliance.
• Conducted 30+ site visits per annum to validate project alignment with municipal performance indicators.
• Facilitated 10+ EPMA training sessions for staff, boosting system adoption and reporting accuracy by 35%.
• Produced evidence verification reports and addressed 100% of audit queries on time.
• Reviewed KPI definitions and advised on Mid-Term Amendments, enhancing reporting clarity.
• Conducted qualitative interviews.
• Data collection & analysis.
• Community engagement.
• Report writing.

Educator Assistant - Mqhawe High School

(2021-01 - 2022-12)

• Supported academic staff with grading, exam logistics, and curriculum delivery for 200+ learners.
• Improved record-keeping by capturing marks and attendance electronically.
• Coached school soccer team, enhancing student engagement and morale.

Sociology Tutor - UKZN

(2019-01 - 2019-04)

16 months

• Delivered 3 tutorials weekly, supported 100+ undergraduates.
• Digitized course content via Moodle and Zoom.
• Peer-reviewed honours dissertations.

Monitoring & Admin Support - Inkweys Matric Upgrade

(2016-01 - 2020-12)

• Oversaw operations for 150+ learners.
• Led outreach campaigns, boosting enrolment by 20%.
• Managed "at-risk" learner monitoring.

Student Advisor & Inclusive Education Project Lead - MANCOSA

(2018-01 - 2019-12)

• Co-designed accessibility framework adopted institution-wide.
• Presented research and policy recommendations to stakeholders.
• Provided academic and admin support for 200+ students.

Master of Community Development - Community Development - University of KwaZulu-Natal (2019-12)

Honours - Community Development - University of KwaZulu-Natal (2016-12)

Bachelor of Social Sciences - Social Sciences - University of KwaZulu-Natal (2015-12)

National Senior Certificate - Makhapha Combined School (2009-12)