Experience
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I successfully completed my BA in psychology through UNISA in 2016 and am busy completing my Honors.
A business is 100% people, which makes it important for me to understand people to remain relevant in an ever-changing environment while positioning the business for success. In 2021 I completed the Stellenbosch University Business Management Program to align my people skills with my business skills.
Resilient optimist – I have a positive perspective on life and seek out opportunities and responsibilities that will allow me to learn, grow and empower. I thrive on working independently, as part of a team, and in competitive environments to achieve business objectives.
Creative thinker – I am an innovative thinker and master new techniques easily and understand information quickly. I am a broader-picture thinker and am able to convert this into strategies, effect operations and processes to secure success.
Responsible collaborator – Teams I’ve worked with previously enjoy working with me and consider me trustworthy, ethical, and a promise keeper. I create an environment that supports my colleagues in their objectives and encourages participation and collaboration with empathy.
Business Change Management (8 years)
Learning and Facilitation (6 years)
Training and Development (5 years)
Call Center Management (7 years)
Institution Attended: University of South Africa (UNISA)
Course Completed: BA Honors Psychology
Affiliations: Registered with the SACSSP
Institution Attended: Stellenbosch University
Course Completed: Business Management Program (Ignite)
Course Completed: Underwriting Foundation
Course Completed: Claims Foundation Training
Institution Attended: University of South Africa (UNISA)
Course Completed: BA Psychology 1st Major
HIV Care and Counselling Certificate 2012
1st year criminology completed
Affiliations: Registered with the SACSSP
Institution Attended: Damelin Business College
Course Completed: FIAS – Retail Insurance at NQF4
Institution Attended: National Association of Childcare Workers
Course Completed: Child and Youth Care
Duration of Course: November 1999
