Graphic Designer (Contract) - Carved Unlimited (Pty) Ltd - Port Elizabeth, SA
(2025-11 - 2026-01)
- Stepped into a fast-paced production environment to cover a maternity contract, ensuring continuity of design output and meeting strict production deadlines
- Designed technical layouts for laser engraving, CNC routing, and print applications using CorelDRAW
- Interpreted detailed specifications and translated them into precise, production-ready artwork
- Collaborated closely with production teams to ensure designs were accurate, feasible, and aligned with manufacturing requirements
- Maintained high levels of accuracy in a deadline-driven environment with minimal supervision
E-commerce Specialist & Team Lead (Remote) - Ardent Ideas, USA - Remote
(2019-05 - 2025-12)
- Led remote operations across Amazon Seller Central, taking ownership of catalogue performance, listing optimisation, and overall account health in a high-volume e-commerce environment
- Analysed and optimised product listings by improving titles, bullet points, keywords, and back-end data to increase visibility, conversions, and organic ranking performance
- Managed complex catalogue updates, ensuring accuracy across thousands of SKUs whilst maintaining zero-error standards and compliance with Amazon requirements
- Monitored and proactively improved key account health metrics, including Order Defect Rate (ODR), late shipment rate, and customer feedback, ensuring long-term account stability
- Investigated and resolved listing issues, suppressed listings, and backend errors through detailed root-cause analysis and corrective action implementation
- Handled customer claims, disputes, and feedback resolution processes, maintaining strong seller ratings and protecting brand reputation
- Collaborated with cross-functional teams including design, logistics, and customer service to ensure seamless product launches and operational efficiency
- Conducted in-depth product and listing audits to identify performance gaps and implement data-driven improvements
- Trained and guided team members on platform best practices, ensuring consistency and high-quality output across all operations
Graphic Designer - Tana Roberts Designs - Port Elizabeth, SA
(2021-01 - 2025-12)
- Manage full lifecycle of design projects from client briefing and concept development through to final production and delivery across digital and print platforms
- Create high-quality visual assets including branding materials, marketing collateral, and custom design solutions tailored to client specifications
- Work closely with clients to translate ideas into professional, visually compelling designs that align with brand identity and business goals
- Oversee multiple projects simultaneously, ensuring deadlines are met without compromising on quality or attention to detail
- Adapt designs for various formats and production requirements, ensuring consistency across different media and platforms
Freelance Graphic Designer - Mr Wedding Card - Port Elizabeth, SA
(2013-09 - 2025-12)
- Coordinate end-to-end production of custom wedding stationery, managing projects from initial consultation through to final delivery
- Design bespoke wedding invitations and related materials, ensuring each project meets client expectations and brand standards
- Liaise with clients to understand requirements, provide recommendations, and ensure clear communication throughout the process
- Manage production timelines and workflow to ensure on-time delivery, even during peak seasonal demand
- Oversee print production, quality control, and finishing processes to maintain a premium product standard
Production Manager - Papermaster - Port Elizabeth, SA
(2005-09 - 2013-05)
- Managed procurement operations including sourcing, purchasing, and stock control to ensure consistent availability of materials
- Built and maintained strong relationships with suppliers, negotiating pricing and terms to optimise cost efficiency
- Monitored inventory levels and implemented stock control measures to reduce waste and prevent shortages
- Coordinated with internal teams to align purchasing decisions with operational and production needs
