Tandile Linganiso

Brand ambassador for Nokia Brand ambassador for Microsoft Vodacom mall activations

Brand Ambassador at Looks International: Promotions Company (2013-01 – 2015-12)

• Brand ambassador for Nokia
• Brand ambassador for Microsoft
• Vodacom mall activations
• Absa Bank mall activations

Technical Support Specialist at WNS(BPO): Telkom Technical Support (2016-02 – 2018-03)

I worked in call centre environment assisting customers with internet connection issues mainly setting up ADSL and fibre optic routers.

• Troubleshooting routers
• Email and alias setup
• APN setup
• Logging faults and dispatching out technicians

Seasonal Fire Fighter at Cape Town city fire department (2018-11 – 2019-04)

Extinguish flames and embers to suppress fire. Rescue fire victims and administer emergency medical aid. Collaborate with other firefighters as a member of a fire fighting crew.

Student Advisor at MANCOSA (2021-03 – 2021-09)

• Helped students with the academic program of study
• Clarify program requirements, policies and procedures
• Facilitate the application process and admission process

Vodacom Fibre Customer Service Representative at ISON Xperiences(BPO) (2021-12 – Present)

• Assisting Vodacom Customers Process Fibre customer service and technical service enquiries through inbound calls and provide support services
• Communicate with customers professionally and articulately

Secondary Education – Morning Side High School

National Certificate in Information Technology and Computer Science – Port Elizabeth College